November 26, 2015 § Leave a comment

CCAC HAS BEEN ADVOCATING FOR AIR TRAVEL ACCESS WITH CAPTIONING SINCE 2010, along with many others. The TRANSPORTATION advocacy page on the CCAC web under “Resources” has a lot more current information, the Flyer, and your invitation to help via the CCAC – or however you like to advocate! Let’s see this FLY again. Access for all.



CCAC TEAM FOR AIR TRAVEL ACCESS ready to brainstorm about next steps. New team meeting next week, real time, online. You’re invited.

Letter to DOT in March 2010 on the Transportation advocacy page, see link above.

Spreadsheet can be found on same page with information on many airlines that do or don’t caption.  Will publish updates, with your input too.  (Thanks Rachel!)

CCAC Flyer here using Senator Harkin’s proposed legislation. Next step? New Congressional interest?  Which Congressperson will you talk to?

Image version of flyer for Air Travel Access

On Twitter – Nyle DiMarco – deaf model – complained to American Airlines. The response from AA saying, essentially, they don’t do captioning – not right and getting lots of attention this week, thanks to @nyledimarco!

On Twitter – Also a new hashtag called #deafintheair – good to follow it – nice to see this new advocacy too!

Next steps?

NAD and HLAA and the “beltway” groups no doubt will talk to the US Department of Transportation again soon. CCAC listening, here to help.

There are suggestions that airlines will drag on this and expect that folks will bring their own downloads with captioning. Not easy for many to do! As long as we pay the same prices, we ask for and deserve equal communication access.


CCACAPTIONING.ORG – unique official non-profit for Captioning Advocacy – Captions are the world’s language (not only for deaf/hoh). CCAC — citizen volunteers, organization friends, and others who support the Mission. Join us.

If you wish to contact the US DOT, here’s info from CCAC member Don’s own blog. “…

U.S. Department of Transportation
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Attn: C-75-D
Washington, DC 20590

United States

Phone: (202) 366-2220
TTY/Assistive Device: (202) 366-0511
Business Hours:
8:30am-5:00pm ET, M-F
Note from DOT:  
The complainant should provide:
  • His or her full name, address, telephone number, e-mail address, if any, and the name of the party who suffered the alleged discriminatory conduct, if other than the person submitting the complaint;
  • The name of the air carrier involved in the incident, as well as the date of the incident, the place where it occurred and the flight number(s) involved;
  • A detailed description of the incident that you believe constituted discriminatory action, including names of those involved (or a description of the individuals) and names of any witnesses; and
  • Any other information you believe might be helpful in supporting your complaint. Please send copies (not originals) of any pertinent documents you have relating to the incident (e.g., ticket, boarding passes, itinerary sheets, and correspondence to and from the carrier involved).

The implementation of Closed Captioning in in-flight entertainment (IFE) systems continues to be a major issue.  DOT is expected to weigh in on the matter after December 2015.”





November 25, 2015 § Leave a comment

Dear CCAC Members, Subscribers, Friends, Fans, Followers,


Tomorrow is a huge national holiday in the USA – the favorite of many. Wherever you are, whatever you’ll be doing this week, we want to say a big thank you for:
being a member or fan of the CCAC – being with us! new members, say hello soon; longer time members – let us hear from you soon; let’s build our numbers, invite others, vital;
for the three Captioning Advocacy Teams that are moving forward – GOVERNMENT MEETINGS, MEDIA, and CAPTIONS CAPTURE THE VOTES, and for AIR TRAVEL ACCESS aiming to begin discussions soon; other Teams welcome – volunteer to be a co-leader and let’s talk!
to our Sponsors during these six years, and the two this year, ECAPTIONS.COM AND NVRA.ORG
to volunteers who have helped CCAC with so many things behind the scenes; you know who you are;
to everyone and every group, in CCAC or outside of CCAC, who ASKS for any Captioning they need;
to Providers who create our language
to new Members and Donors whose contributions are valuable, any size
Good things!

CCAC also uses LinkedIn and GooglePlus from time to time.
CCAC YouTube Channel:

CCAC Talks To YouTube/Google About Quality CC

November 24, 2015 § Leave a comment

CCAC Members and Friends,

Here’s a letter that two of our volunteers sent to YouTube/Google last week. It’s one part of CCAC continuing MEDIA captioning advocacy. YT/Google acknowledged it today, saying it was sent to the team…

We wrote to them again due to their newly-launched “community” (crowd) captioning feature. It looks awkward and not coordinated with what may be easier and faster quality captioning systems they already have in place for videos.

The goal is that all video content (huge, as you know, on YT) and everyplace online has quality captioning, when published. Access and inclusion with equal communication access, from day one, we believe that is a fundamental human right for mega-millions globally.



Hello …

To follow up on an earlier question (see below), …(we have) have put down some thoughts for you and Google/YouTube to consider.

Captioning is our language – and the world’s language too.
Regarding the newest captioning feature from YouTube – fan-based community captioning – we offer the following suggestions we hope will be useful.
Issue 1: Enable these features by default
Content owners have to manually navigate through a number of layers to their community settings and turn this feature on.
CCAC suggests that this should be always ON by default and that you enable the channel owners to turn it off instead.
Issue 2: Starting from scratch
YouTube expects fans to transcribe the whole thing from scratch / ground zero.
Since many content creators already have a transcript in some shape or form – such as a script or production running sheet etc, a more efficient workflow is to source an accurate transcript first and then use Google’s voice recognition technology to auto-sync it into a caption file.
But as far as the CCAC can see, there’s no way for fans to upload an accurate transcript in this manner (or a finished caption / subtitle file).
Issue 3: There’s very little scope for collaboration
Fans are expected to work in independent silos and there doesn’t seem to be any ways to work together with other fans.
For longer videos, it would be far more efficient if there was ways to break them down into smaller, more manageable chunks that could be performed by different fans simultaneously.
Issue 4: There appears to be no way to fix the automatic machine generated cc.
CCAC suggests that for videos of shorter duration and with good quality audio, editing to correct the machine cc is a good way to create good quality captions.
Our group would like to help in any way we can to beta test this, support your efforts, and we welcome your interest and support for the CCAC.
Let’s talk further.
Lauren and Michael
http://CCACAPTIONING.ORG We Ask for Quality Captioning Universally. #CaptiontheWorld. Volunteer captioning advocates internationally, official 501(c)3 non-profit, join us.
Special thanks to CCAC member Michael Lockrey for his dedication to quality captioning issues, and all the volunteer time he donates to CCAC and others.
Readers here – we agree with their first reply to us, i.e. that video content owners, ideally, need to see and approve the CC before publication, yet this may take months or never happen unless Google/YT leads the way and pushes it ON by default – do it or the video will not be published. To use quality CC, any content provider can find low cost or free systems on the YT pages – it’s the right thing to do. Without quality CC, we have ramps for communications that are full of dangerous gaps.

CCAC Teams Welcome Volunteers

November 23, 2015 § Leave a comment

Feel like DOING something useful for Captioning inclusion? Join a CCAC Team! Meet others, add your ideas and energy for the mission – Inclusion of Captioning Advocacy Universally.

All MEDIA and LIVE EVENTS need quality Captioning, our language, the world’s language.

Live Events are often now streamed online – not only webinars, also conferences, other meetings. Access via quality captioning for all of these please  – ask, educate, raise awareness and ask again.

CCAC Teams each have a focus – one of the several ongoing (or new) CCAC CAPS – captioning advocacy projects. See for this list of current CAPS.


Please volunteer soon!

Three teams are using Google Hangouts (GH) now – the chat system. Sometimes the whole team is there, live, real time, and sometimes only a few, or even one person who adds her or his input after reading the discussion. It works! Using a gmail address is best.

Interested? Hope so! Email


If I Can, So Can You! Adding a Caption File Report

November 21, 2015 § Leave a comment

This is not a technical workflow blogpost. See just prior one for that please. This is just to let you know that today I added a caption file to a video that I uploaded to the CCAC YouTube Channel (borrowed from a good friend,

I’m deafened. I cannot create the transcript nor can I convert it to a subtitle file. I am pretty “non-techie” even though I’ve been using the Internet for – geesh – a long time.

However, this AXSChat video already had the transcript and pretty good CC. So, a friend converted the text to the subtitle file for me, and then “held my hand” so that I finally found how to do that on the YouTube (Google) webpage. It’s not totally user-friendly, but what is? Smile please.

Here’s the link to the CCAC YT Channel:

And here’s the link to the video we wanted to publish there – it’s a long one. Watch it all or any part of it. Use it. Advocate!

Turn On the Captions!

captioning key

And if you have not yet JOINED the CCAC, please do so today. Good time to treat yourself to our user-friendly community!

THANKS again to the team at also.


November 20, 2015 § Leave a comment

CCAC OFFERS THIS DOCUMENT FOR ANYONE TO LEARN MORE – CCAC are all volunteers and this is one of many resources we aim to keep updated. Read over more information on the CCAC website too, e.g. the page called RESOURCES.



IF YOU NEED HELP – CCAC volunteers available – especially if you JOIN the CCAC – easy to do –



CCAC Special New Member Offer!

November 18, 2015 § Leave a comment


JOIN from this page:


CCAC will be SIX years old this December 2015. Many wonderful accomplishments. Much more to do. Please read the CCAC webpages (e.g. the Advocacy page) and get involved soon.

Any questions?

Keep Calm and Ask for Captioning!


The CCAC Members’ Only Forum  – offer and get ideas and advice about almost any aspect of captioning.
Meet others who share variety of similar concerns about access and inclusion.
Become eligible to apply for Free Live Event Captioning for yourself!
First notices about many sorts of captioning news – media, live, technologies, more.
Make good new connections for work, advocacy, and more….
Know you support citizen volunteers who care about equal communication access with captioning.
Having a place where members’ voices count.

CCAC Mission  – All Media and Live Events to have Quality Captioning.

CCAC – Place 2 B 4 Captioning Advocacy



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