CARMIKE MOVIE THEATERS (& DOREMI DEVICES) – TAKE NOTE! CCAC ADVOCACY FOR ACCESS
March 30, 2015 Comments Off on CARMIKE MOVIE THEATERS (& DOREMI DEVICES) – TAKE NOTE! CCAC ADVOCACY FOR ACCESS
CCAC advocate in Pennsylvania, also in Minnesota and also in Michigan tell us about awful experiences, repeatedly, with Doremi Captioning devices in their movie theaters.
They are not working!
They try up to three times – and three devices at times – none work – they tell the local manager – nothing good happens. They are polite, they ask for improvement, they notify theater in advance as requested too, and no captioning! Zip. No access. No inclusion. Not equality of communications.
How many more folks across the USA are having same problems? We have a hunch many are. They never go back to the theater. They give up. We understand.
Because how many times can you ask? Spend time and money and energy to try again? A refunded ticket does not begin to address the frustration! And understandable anger.
There is an agreement between the National Movie Theater Association to have working devices. There is an ADA law that captioning should be operational.
CCAC ACTIONS SO FAR:
NEW letter to management sent. (A letter was sent a few months ago due to same problem in another state).
GOOD information in the CCAC members’ forum online – from experts and others of us who want to advocate.
IF YOU have tried a CARMIKE theater too, tell us your experience. Some are caring and know how to keep the devices charged and in good working order. Yet clearly more staff training and solutions are needed now in many places. If you want to help, if you have the same frustrating experience locally of no captioning, email a draft letter to the CCAC and we’ll help you advocate also. Thanks if you do. CCACaptioning@gmail.com is the address.