April 27, 2016 § Leave a comment
Did you all see this? Thanks Stan!
Steno is not the only method to create live quality captioning, yet many would say it’s the “standard of excellence.”
Access and inclusion with LIVE EVENT CAPTIONING please – all over the place!
LET’S TALK CAPTIONING
April 22, 2016 § Leave a comment
WE WANT CAPTIONS, YES WE DO by J PARRISH LEWIS·SUNDAY, APRIL 17, 2016
Try this for me. Turn off your sound. Then, for the next few minutes, perhaps 5, I would like you to actually do the following rather than imagine it: go to YouTube and watch a video or two without sound. Choose at least one that has auto-generated captions. Go on, this post won’t be going anywhere.
[sips his coffee]
[sips more coffee][looks at coffee, shrugs, and drinks the entire cup in one go]
[notices you’re back]
Oh! Excuse me.
Well, how was that? I bet you missed out on a lot of information, unless you’re some kind of whiz lip-reader.
You got just a little taste of what a deaf person faces when wanting to watch a video online. Yet if you’re hearing, you can go back and watch that with the sound on, so it’s not exactly the same.
So many videos online, and so much is either not captioned or uses these auto-generated captions that rarely seem to work well. You know how people joke around about auto-correct on our phones? That’s what auto-generated captions often seem to be like. Here’s an example. I blurred the background because I don’t want to play a blame game here:
Yeah. “Arab bradbury wise.” That makes sense. Especially when preceded by “Xbox” by itself, which was the actual caption before this.
[deep wish for more coffee]
Before I launch into my soapbox speech about why videos need to be captioned, I’ll say this: I deeply appreciate it when anyone takes the time to caption a video properly. You are simply fantastic. Well, unless you’re a racist and it’s a hate video, then you’re not that fantastic BUT captioning it was a fantastic act.
I know there’s got to be a trillion videos on the internet by now, so I’m not personally expecting everyone should go back and caption all of these videos. I’d just love it if any new videos would be captioned.
“Yeah, right!” You say. “It’s not going to happen!”
Not overnight, no, but we can do better.
Here’s the thing. Laws have been passed about captioning online, so there are governmental organizations and companies such as major media outlets that are required to be making progress toward captioning all their online videos.
But wait, first…
[turns on the italics]
QUICK NOTE: Even though it’s not the focus of this article, the FCC has rules about captioning on TV as well. In a nutshell, captions must be accurate, synchronous with spoken words, complete, and properly placed on the screen. CLICK HERE for the full details.
[turns off the italics]
Now we return to our regular programming, online captioning.
Turns out that explaining the laws in relation to online captioning is complicated, because when the Americans With Disabilities Act was passed in 1990, it didn’t mention online accessibility because that wasn’t yet an issue. No one had internet except for those who created it, and the military. We regular people had to wait until 1994 and that atrocious dial-up connection which somehow amazed us at the time. Funny how much things change.
Anyway, I’m certainly not an expert in this, so I consulted with an expert, a friend who is an ADA coordinator for a large city.
In a nutshell, some key points she made:
Opinions are divided on whether a website needs to have a brick-and-mortar location in order to be considered a place of public accommodation, which Title III of the ADA would cover.
Companies that have been sued are settling out of court, so that doesn’t help in the way that a court ruling would.
The FCC hasn’t finished developing regulations and the Access Board is still working on their own guidelines, so we don’t yet have that added support for our access.
There’s been more success with students in higher education winning lawsuits against their Universities.
Alright, now let’s put the law over there in the corner, because I am not writing this post to try and convince the large companies to do what they usually can afford to do, but don’t. I don’t feel a post by me is going to convince them to do something they already know they should.
My fantastic and informative friend had a couple of excellent points to add for why everyone else should caption, for those who care about getting traffic:
Sites like Facebook automatically play videos in a News Feed without sound, so captions will grab a viewer’s interest more quickly.
Captioning positively impacts your Search Engine Optimization, for all you SEO-lovers out there.
You get more re-shares because of this, and deaf folks get more access. Talk about a win-win situation!
I asked some of my blogger friends who also do videos what their reasons were for not captioning, so I could address those. It essentially boiled down to two issues: Not knowing how and not taking the time to do it. So let me touch base on these two issues.
YOU DON’T KNOW HOW?
It’s okay. I don’t judge. There was a time when everyone who captions now didn’t know how to caption. We serve no one if we’re too critical. Captioning can be a tedious task at time, so I suggest you try to approach it with a service-oriented mindset. Find some way to enjoy it, perhaps finding peace in the act. After all, it’s better than things like paying your bills, right?
Three primary ways I’m personally familiar with captioning a video: through the video program itself, through YouTube, and through a website such as Amara.org. I’m going to go ahead an recommend that you use YouTube or another website to create a subtitle file. This allows for the captions to be optional. I do love open captions, but I know not everyone wants captions, so turning them on and off is a good option.
YouTube seems to have made it easier than ever to create captions for your videos.
CLICK HERE for some easy instructions. I even noticed that you can let community members submit subtitle files to you, which is fantastic.
The only drawback I see with captioning this way is that it seems geared to line up the captions with whatever voice it ‘hears” but it won’t recognize signs, obviously, so it didn’t work with an ASL vlog when I tried it.
There are other websites, but Amara.org is as good as any I have seen if you want to create a subtitle file elsewhere. Visit the website, create a free account, and just give it a try. It’s fairly simple and they’ve got instructions you can follow.You would then go back to YouTube to upload the subtitle file to your video through the Video Manager.
So you may not know how right now, but after a little time on Amara.org or another website, you will know how. You’ll have a new skill, and that skill is making communication more accessible for us.
YOU DON’T HAVE THE TIME?
Maybe you don’t have the time or maybe you don’t make the time. I don’t know which it really is, because I’m not you. I’m going to simply ask that you try to make the time. Remember the benefits that it has for you, drawing more traffic to your videos.
I’m asking you to make the time for us. We’re out here, in the real world, sitting in front of our laptops or holding our phones and tablets, finding your videos. We see the promise of something good, something entertaining, something that may make us laugh or cry, and we’re confronted by this unexpected wall of “Captions Not Available” popping up on the screen or an absolute lack of a CC button.
Or we see a CC button and our hopes rise for a moment, but then crash to the ground when we see that the captions are auto-generated.
I think we deserve better.
I think you do, too.
There may come a day when it’s not just me, but you, that needs to rely on captions. Perhaps you lose your hearing from age, or because you drove too many race cars, or you went to too many concerts, or you turned the volume up on your iPod much too often.
Let’s just try to make this online world more accessible. It’s a beautiful goal. It’s a doable goal. We won’t get there overnight, but we can get there click by click, one video at a time.
This post originally appeared on his web – go to http://www.munkymind.com/ to enjoy and find more articles.
JOIN THE CCAC – THE PLACE TO BE FOR CAPTIONING ACTIVISM – ALL WELCOME!
SEE YOU THERE SOON, YOU BELONG!
April 17, 2016 § Leave a comment
This article mentions an INTERACTIVE process for employment of people with disabilities.
It’s a good article adding new information. It’s not about CAPTIONING per se, yet as you know, it’s sometimes impossible to ask for and get live captioning (cart captioning) needed for work meetings and conferences and training of all sorts. We deserve it if it’s what is needed for full “equal communication access.”
And the word INTERACTIVE is great. We’re using it here and we’ve used it in many CCAC discussions. When asking for captioning, it’s important to develop a conversation. It takes days and months and sometimes years to build something new. That’s what ADVOCACY is. It’s more than ASKING for what you need. It’s finding ways to educate others and have them understand and also line up with you. Anyone at any time can need services and resources to continue a productive and contributing life.
How can the CCAC help you get INTERACTIVE?
April 15, 2016 Comments Off on CAPTIONS not ONLY FOR DEAF! HEAR US ROAR
Join us now – go to HTTP://CCACAPTIONING.ORG
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April 13, 2016 Comments Off on What’s It Like… to experience CART/Live Event Captioning for the very first time?
WONDERFUL to see this again on social media today. Thanks Michele. LS, CCACaptioning.org and the interview she refers to is here – http://www.saywhatclub.com/newsletter/jan2011/interview.html
Smiling – because we’ve come a long way! and continue with the same mission and group culture online. Readers – join the CCAC today! http://CCACaptioning.org/join/
This article originally appeared in the SayWhatClub Newsletter, Online Voices, in January of 2011
Like a Virgin: CART for the very first time
When Pearl asked me to do an interview with Lauren Storck, of CCAC (Collaborative for Communication Access via Captioning), for Online Voices, I felt a bit inadequate and lacking in both experience with, and knowledge of, certain aspects of the subject, but since I’m on the “Do-it-Anyway” Tour–I’ve purposed to think less and do more with regard to volunteering my time in 2011–I immediately responded, “Sure!”
I’m no expert on subject of captioning, though it is not completely foreign to me. I’ve used closed captioning, exclusively, on my television for well over a decade now, and I’ve also dabbled with relay service. I own and use a CapTel 800i telephone, occasionally access CapTel via my mobile phone and on the…
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April 8, 2016 Comments Off on RTT – Coming of Age – Real Time Text
An FCC announcement today defines the need for RTT for telecommunications. See the document and let’s all hope to follow discussions on this:
Text messaging today, as noted, is slower than RTT since, as far as we understand this, SMS for example requires typing and then “send.” RTT in contrast delivers the text letter by letter, real time.
If you use it or have good information to add, comments invited as always.
Christian V perhaps? (CV is a CCAC member too)
NOTHING ELSE LIKE IT!
April 8, 2016 Comments Off on AIR TRAVEL ACCESS UPDATES
Captioning in Transportation – Air Travel and More
Copying this from updated CCAC webpage – http://ccacaptioning.org/captioning-transportation/ – to include new and older air travel advocacy information. It sure takes time – add your voices where you can. The new DOT Committee will include many “usual players” located in the D.C. area, and your comments will be invited too.
CONTINUING CCAC ADVOCACY FOR AIR TRAVEL ACCESS! LOOKING FORWARD TO GOOD PROGRESS IN 2016 after conferring with consultant to Department of Transportation. Since 2010 CCAC volunteer citizen advocates ask for quality captioning in air transportation and offer information about airlines that have captioning in-flight – see below also.
April 6 2016 -The Department of Transportation has now posted its Federal Register Notice reporting its decision to establish a negotiated rulemaking committee to seek consensus recommendations on three sets of issues: definition of service animal, accessibility of in-flight entertainment, and accessibility of lavatories on certain single-aisle aircraft.
Docket No. DOT OST 2015-0246 and it looks like our requests for discussion of in-flight Announcements to become accessible with text is under consideration too. Full documents in CCAC Member Forum online.
Join the CCAC Team to find solutions, access and inclusion! Collaborations with other groups welcome, as always. Email: CCACaptioning@gmail.com
12/23/15: CCAC met with Dr. Richard Parker who is coordinating this activity for the DOT: Nondiscrimination on the Basis of Disability in Air Travel; Consideration of Negotiated Rulemaking Process.
Read more about above on http://www.regulations.gov/#!documentDetail;D=DOT-OST-2015-0246-0001
12/22/15: CCAC submitted a Comment Letter to the DOT as follows:
“For the DOT concerning Air Carrier Access Act Implementation – Docket No. DOT OST 2015-0246
We were pleased to see the announcement https://cms.dot.gov/briefing-room/dot-explores-consensus-based-initiative-make-flying-easier-individuals-disabilities and also the notice of intent http://www.regulations.gov/#!documentDetail;D=DOT-OST-2015-0246-0001 pertaining to Air Travel Access.
For the membership of the CCAC (CCACaptioning.org) and many others, we submit these concerns:
IFE must become accessible with quality captioning that offers reasonable choices to all airline passengers since, as paying passengers, we and the airlines benefit from accessible in-flight entertainments. However, IFE seems a too-narrow focus for this Negotiated Rulemaking Process.
Importantly and in addition to IFE concerns, we strongly suggest two other areas that are vital for access and inclusion of people with hearing loss and deafness who use captioning for understanding speech – (1) airport announcements and also (2) in-flight announcements.
Safety in airports and in-flight also are surely major concerns for everyone. Announcements in the airport, always considered essential for air travel, need to become visible with quality speech-to-text (live captioning). Sudden emergencies of any sort, gate changes after arriving at gates (not to miss the flight), and any other airport announcements can use existing technologies to create access with live captioning, not only for deaf and hard of hearing people, but also for so many with different first languages or other conditions that use captioning for comprehension (e.g. autism, tinnitus, auditory perceptual differences).
Similarly, we argue that in-flight announcements are vital for safety and equal communication access in-flight. Information access of any and all announcements is required. Not only people who are deaf or have a hearing loss need this information, live and real-time; there are many others in-flight (hearing also) who do not understand these announcements, and safety and calm environments in-flight are just as important as always, for everyone.
We hope that the DOT agrees and finds ways to include these concerns along with IFE matters.
Lauren E. Storck (PhD).
President, Collaborative for Communication Access via Captioning (CCACaptioning.org) – Volunteer Citizen Captioning Advocates, Official 501(c)3 Non-Profit Organization.
12/14: READ NEW BLOGPOST PLEASE – IMPORTANT UPDATES https://ccacblog.wordpress.com/2015/12/14/air-travel-access-updates/
See the Flyer and Use it: http://ccacaptioning.org/wp-content/uploads/2012/09/AIRTRAVELACCESSFINAL2.pdf
Since 2010 CCAC advocates for Air Travel Access. See Letter below.
November 2015 we welcome advocacy called #deafintheair also. Check it out on Twitter.
For MORE about AIRTRAVELACCESS, with listing of Airlines, see below. Email the CCAC to talk – let’s push this forward.
Newest Spreadsheet from Rachel, CCAC team member too – coming soon here!
(test only, may not open here yet: https://drive.google.com/file/d/0B_vnTaZ_7cjsUzZCM1dYWnhLa25FdmdDOHFoYWdFTDJfOWdR/view?usp=sharing)
Meanwhile, see lots of airline information down the page.
EARLIER CCAC EFFORT HERE FROM MARCH 23, 2010! CCAC ONE OF SIGNATURES ON THE FOLLOWING DOCUMENT CONTACT AAPR for more information. Many of same points made by Senator Harkin’s Bills in US Congress again 2012 and included in the CCAC FLYER also.
Letter: RE: CAPTIONING / SUBTITLES ON ALL IN-FLIGHT ENTERTAINMENT
Dear Secretary LaHood,
I am writing to you on behalf of the Association for Airline Passenger Rights (“AAPR”) and the undersigned organizations to request that the U.S. Department of Transportation (“DOT”) require commercial air carriers to provide accessibility on all in-flight entertainment for their deaf and hard-of-hearing passengers and for passengers with vision loss. While DOT requires that captioning be available on all safety and information related videos, it does not enforce the same accessibility standard for in-flight entertainment, such as movies and television shows. Furthermore, much of this video material already included captioning or subtitles and may also have included video description, used by people with vision loss. We contend that by not ensuring pass through of available captioning and video description, DOT has created two
separate, yet unequal standards, one for passengers with sensory disabilities and another for passengers without sensory Title III of the Americans with Disabilities Act (“ADA”) – including changes made by the ADA Amendments Act of 2008 (P.L. 110-325) – covers public accommodations, including businesses that are public accommodations, privately operated transportation, and commercial facilities. The ADA mandates public accommodations must comply with basic nondiscrimination requirements that prohibit exclusion, segregation, and unequal treatment. They also must comply with specific requirements related to, among other things, reasonable modifications to policies, practices, and procedures; effective communication with people with hearing, vision, or speech disabilities; and other access requirements.
Aside from the ADA, the 1986 Air Carrier Access Act (“ACAA”) – 49 U.S.C. § 41705 – requires certain accommodations for passengers who are deaf and hard-of-hearing. The ACAA states that where safety briefings are presented to passengers on video screens in the aircraft, the carrier shall ensure that the video presentation is accessible to persons with hearing impairments by using open captioning or an inset for a sign language interpreter as part of the video presentation, or by closed captioning.
Passengers with sensory disabilities, such as people who are deaf or hard-of-hearing and passengers who are blind, lose value on their tickets when they cannot enjoy the in-flight entertainment on board because of the failure to ensure pass through of any available captioning or video description. It is not right that they have to pay a full fare and not receive the same service as average passengers. Passengers with sensory disabilities travel a lot so they should be given the same consideration by the airlines as other customers. We question whether it is fair or ethical that they have to sit through long flights, forced to miss whatever is being displayed on the in-flight entertainment while other customers are able to enjoy the services to the fulle…
We know that the technology exists to make in-flight entertainment accessible for passengers who are deaf or hard-of-hearing and for passengers with vision disabilities. At least two equipment vendors of in-flight entertainment systems have demonstrated caption display capability in their products and services and deployment has occurred on at least one airline. As you may know, video description is the narration of key visual elements inserted by content providers into the natural pauses in dialogue to help low-vision viewers to better understand the story. Many movies and TV programs now
include this form of accessibility.
Last year, DOT issued new regulations governing ACAA’s accessibility standards. Under Subpart E of the regulations, which were effective on May 13, 2009, air carriers must ensure that all new videos, DVDs, and other audio-visual displays played on aircraft for safety purposes, and all such new audio-visual displays played on aircraft for informational purposes that were created under their control, are high-contrast captioned. The captioning must be in the predominant language or languages in which they communicate with passengers on the flight. It is our belief that DOT missed an important opportunity to require this same accessibility standard extend to in-flight entertainment, too.
At that time, DOT recognized the value of requiring captioning (or subtitles) because it promised to issue a Supplemental Notice of Proposed Rulemaking to get an update on the further development of technology for captioning in the air. As it stands now, DOT has left it to the discretion of the air carriers to implement captioning or subtitles on all non-emergency in-flight entertainment.
Additionally, it is our belief that DOT failed to consider the needs of passengers with vision loss when it did not also require pass through of any available video description.
We contend that in 2010, nearly twenty years after the signing of the landmark Americans with Disabilities Act, commercial airlines should make a good-faith effort to make these accommodations to their paying customers who are deaf or hard-of-hearing, or with vision disabilities, so that all aspects of flying are accessible to them. In the absence of the airlines voluntarily making their in-flight entertainment more accessible, DOT should uphold the spirit of the law and require all commercial airlines to improve customer service for all passengers.
We the undersigned organizations look forward to working with you to correct this inequity. Thank you.
Brandon M. Macsata
Executive Director, Association for Airline Passenger Rights (AAPR) , Washington, DC 20003, Visit us on the web: http://www.flyfriendlyskies.com
For additional information, go to http://ccacaptioning.org/captioning-transportation/
where there is a long list of airline media captioning reports also.